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Frequently Asked Questions (FAQ)

Q - How much does the Drink-Aide™ cost?

A - $65.50 (32" straw) plus shipping and handling. Please call for multiple order pricing.

Q - Does medical/health insurance, Medicaid, or Medicare cover the cost of a Drink-Aide™?

A - Medicaid/Medicare does not cover the cost of Drink-Aide. If you have other insurance, check your policy and/or call the company to inquire.

Q - How much water does the Drink-Aide™ hold?

A - 28 ounces.

Q - What material is the bottle made of?

The bottle is made of High Density Polyethylene (HDPE #2), a material also used in opaque plastic milk and water jugs, bleach, detergent and shampoo bottles and some plastic bags. For more information on plastic bottle safety and bisphenol (BPA), see the smart plastics guide. PDF - 283 K

Q - Can I put hot liquids in my Drink-Aide™?

A - We do not recommend putting hot liquids in the Drink-Aide™.

Q - How long is the flexible drinking tube?

A - 19-24.5 inches from the top of the lid. (depending on size of straw); straw extends about an additional 2 inches from the tubing.

Q - How can I order replacement parts?

A - Call the customer service line at 800.336.7022.

  • Spare Straw (32 inch) – $5.50 each
  • Spare Straw (40 inch) – $6.75 each
  • Cup Holder – $23.50
  • Drink-Aide™ w/o Cup Holder (32" straw) – $42
  • Drink-Aide™ w/o Cup Holder (40" straw) – $48.50
  • Replacement Lids – $2.50 each

For shipping charges on spare parts, call customer service @ 800.336.7022. Please note that all international orders are shipped via FedEx.

Q - What are the Shipping & Handling Charges?

A - Within USA – Shipped by Priority Mail

  • 1 Drink-Aide™ – $13
  • 2 Drink-Aides™ – $16
  • 3 Drink-Aides™ – $19
  • 4 Drink-Aides™ – $22
  • 5 Drink-Aides™ – $25
  • 6 Drink-Aides™ – $28
  • 7 Drink-Aides™ – $31
  • 8 Drink-Aides™ – $34
For other orders and International shipments, call customer service @ 800.336.7022. Please note that all international orders are shipped via FedEx.

Q - How often do I change the straw?

A - It depends on what you are drinking. Sugary liquids or those that stain require the user to wash or change the straw frequently. Basically, you should clean the Drink-Aide™ after each use.

Q - How can I order the Drink-Aide™?

A With a credit card - Online at www.Drink-Aide™.com, over the phone at 800.336.7022, and by email at drinkaide@inglis.org.

Q - Is it dishwasher safe?

A - Yes on medium settings and in the top rack.

Q - I lost the Drink-Aide™ instructions that came with my Drink-Aide™. Where can I receive another one?

A - You can view or download the manual in PDF format below.

get Adobe Acrobat reader For the items in Adobe PDF format. You will need Adobe Reader installed on your computer to read the files. If you do not have Adobe Reader, you can download a free copy of Adobe Reader from the Adobe web site.

To view the PDF file as HTML or text, go to Adobe's PDF-to-HTML conversion tool.

Drink-Aide™ manual PDF - 57 K

Q What is your return policy?

Read our Limited Guarantee and Return Policy