Frequently Asked Questions (FAQ)

Q - How much does the Drink-Aide cost?

A - $42 plus shipping and handling. Please call for multiple order pricing.

Q - How much water does the Drink-Aide hold?

A - 28 ounces.

Q - What material is the bottle made of?

The bottle is made of High Density Polyethylene (HDPE #2), a material also used in opaque plastic milk and water jugs, bleach, detergent and shampoo bottles and some plastic bags. For more information on plastic bottle safety and bisphenol (BPA), see the smart plastics guide. PDF - 283 K

Q - Can I put hot liquids in my Drink-Aide?

A - We do not recommend putting hot liquids in the Drink-Aide.

Q - How long is the tube?

A - 19-20 inches from the top of the lid.

Q - How can I order tubes? And how much do they cost?

A - Call customer service @ 800.336.7022 and $3.00, between 9 a.m. and 3 p.m. EST, Monday, Tuesday or Thursday.

Q - How often do I change the tube?

A - It depends on what you are drinking. Sugary liquids or those that stain require the user to wash or change the tube frequently. Basically, you should clean the Drink-Aide after each use.

Q - How can I order the Drink-Aide?

A - Online at www.drink-aide.com with a credit card, over the phone, 800.336.7022, with a credit card, or we can mail you an order form and you can send it back with a check and your order.

Q - Is the bottle insulated?

A - No, it has a foam sleeve that will keep the water cooler than just a regular water bottle.

Q - How can I order spare parts?

A - Call the customer service line at 800.336.7022 between 9 a.m. and 3 p.m. on Monday, Tuesday or Thursday.

Q - Do we sell any other products?

A - No, the Drink-Aide is our only product.

Q - Is it dishwasher safe?

A - Yes on medium settings and in the top rack.

Q - I lost the Drink-Aide instructions that came with my Drink-Aide. Where can I receive another one?

A - You can view or download the manual in PDF format below.

For the items in Adobe PDF format. You will need Adobe Reader installed on your computer to read the files. If you do not have Adobe Reader, you can download a free copy of Adobe Reader from the Adobe web site.

To view the PDF file as HTML or text, go to Adobe's PDF-to-HTML conversion tool.

You can download the documents to your hard drive by right clicking on the file name and choosing "save target as" from the menu.

Drink-Aide manual PDF - 57 K